JOB IDENTIFICATION

Job Title:  Family Visitation Services Facilitator
Department:  Community Education & Family Support
Program:  Family Visitation Services
FLSA Category:  Non-exempt
Reports To:  Family Visitation Services Supervisor
Written By:  Human Resources Director
Approved By:  Department Director
Date Written:  June 25, 2009

Job Summary:

The visit facilitator will provide supervision, facilitation and parenting skills training with non-custodial parents or family members and their children currently in the custody of Child Protective Services according to the specifications provided by the CPS Case Manager. Provide written documentation after each visit directly into the CHILDS database and maintain a confidential case file including written referrals, visitation agreements, visitation summaries, and other documentation.  Responsible for orchestrating services for all family members participating in visitation services including conducting intakes, implementing case plans, arranging transportation, and providing supportive techniques to assist with case plan compliance. May be required to transport clients.

Qualifications:

Must be at least 21 years old, possess a Bachelors degree or higher (Associates Degree with previous related work experience will be considered); complete at least 6 hours of specialized training prior to providing services and an additional 6 hours annually thereafter including training on use of the CHILDS database.  Must have the ability to interact in a professional manner with staff, clients, CPS staff, Court officials, and the general public; the ability to provide culturally sensitive services to a diverse client population and experience in providing family centered support services.   Must have a valid Arizona driver’s license and meet coverage qualifications of the Casa de los Niños automobile insurance provider.

Essential Duties:

• Must withstand thorough investigation of prior employment, education, criminal background check,  and pre-employment physical.
• Must provide proof of a valid Arizona driver’s license; submit Motor Vehicle Records report and agree to allow Casa de los Niños personnel to check all available driving records in this regard.
• Must carry and submit proof of insurance coverage of at least $300,000 combined single limit coverage, the premiums for which are absorbed by the employee.
• Must have or arrange for a vehicle containing working seat belts sufficient in number as required on cases assigned.
• Must have a working knowledge of child development stages and demonstrated ability to manage children’s behavior as well as provide supportive parenting techniques.
• Must be able to relate to all cultural, ethnic, socio-economic groups, and different lifestyles.
• Must be willing and available to testify in Court if requested to do so.
• Must be able to write concise summarization of visits for use by Child Protective Services, the Court, and others.
• Must have skills and ability to accurately documents, prepares, and submits reports in a timely manner
• Must maintain high ethical standards coupled with the honesty and willingness to put the child(ren)’s welfare above own or particular self-interests.
• Must be comfortable advocating for children and be able to refrain from taking sides.
• Must possess a working knowledge of the implications of substance abuse in a family as well as other emotional or psychological impairments.
• Maintain the safety of clients, staff and agency.
• Must be able to observe perceptively.
• Must be assertive, self-composed, self-assured, and able to exercise authority as necessary.
• Must be and remain objective.
• Must demonstrate good judgment.
• Display initiative.
• Must have and continue to develop good communication and interpersonal skills; must be able to understand and interpret non-verbal messages.
• Must have demonstrated skills in de-escalation of inappropriate client behaviors.
• Must be able and willing to follow through with minimal supervision.
• Must be patient and flexible.
• Required to share equally in daily household maintenance and cleaning (includes and not limited to bathroom / toilet cleaning, mopping floors, cleaning toys, sweeping, trash, etc).
• Other related duties or tasks as assigned.

Agency Expectations:

• Adheres to Agency Policies & Procedures
• Acts as a role model within and outside of the Agency
• Maintains a positive and respectful demeanor
• Communicates regularly with Family Visitation Services Supervisor
• Demonstrates flexible and efficient time management skills and ability to prioritize work load.
• Meets department productivity standards
• Prepares fully for each assigned case
• Reliable, punctual, and consistent in attendance
• Maintains confidentiality
• Follows guidance from the FVS Supervisor, Visitation Programs Supervisor, and Department Director

OTHER RELEVANT INFORMATION:

Relationships:

• Reports to Family Visitation Services Supervisor
• Working relationship with the client families
• Working relationship with CPS Case Managers

Working conditions:

Works in an office environment. Potential exposure to biohazards during infant / child care (diapering) or household maintenance. May work independently (alone) at any visitation location during any operating hours.

Level of Supervision:  Moderate

JOB IDENTIFICATION

JOB TITLE: Executive Administrative Assistant
DEPARTMENT: Human Resources & Support Services
WAGE CATEGORY: Non-exempt
REPORT TO: Director, Human Resources & Support Services
WRITTEN BY: Director, Human Resources & Support Services
APPROVED BY: Executive Director
DATE REVIEWED: January 2012

JOB RESPONSIBILITIES

Job Summary: Perform Office Management functions including:  coordinate/perform advanced clerical tasks for the Executive Director, Human Resources Director, and department
directors.  Provide staff training and support on computer software applications and office equipment.  Provide back-up computer maintenance and Kelsch Receptionist functions.

Job Specifications: Requires advance knowledge of Microsoft Office Suite computer applications, aptitude for learning computer software applications and the ability to instruct others in the use of various software applications.  Demonstrate highly developed interpersonal skills, excellent organizational, clerical, written and verbal communication skills, attention to detail, ability to prioritize, multi-task and meet deadlines.  Must possess the ability to communicate fluently in English; Spanish speaking skills preferred.

QUALIFICATIONS: Associate’s degree with at least 4 years of experience in the field or in a related area; or high school diploma/GED with 6 years experience.  Must have a valid Arizona driver’s license and meet coverage qualifications of the Casa de los Niños automobile insurance provider.

AGENCY EXPECTATIONS:

• Adheres to agency policies & procedures
• Acts as a role model within and outside the agency
• Performs duties as workload necessitates
• Maintains a positive and respectful attitude
• Communicates regularly with supervisor about department issues
• Demonstrates flexible and efficient time management skills and ability to prioritize workload
• Meets department performance/productivity standards

ESSENTIAL DUTIES:

• Computer software application usage assistance.
• Maintain websites for the agency including composing and posting the Director’s Corner.
• Prepare monthly Executive Committee/Board of Directors/Board of Trustees meeting packets
• Complete departmental dashboards for Quality Review Committee and Board of Director.
• Transcribe minutes for Executive Board, Board of Director’s and Foundation Trustee’s meetings.
• Maintain Executive Board, Board of Director’s & Foundation meeting books, lists and meeting schedules and board governance data (i.e. attendance, participation, pledges, etc.).
• Design and publish monthly staff newsletter.
• Back-up receptionist coverage.
• Coordinate and/or perform various clerical tasks, i.e. typing, binding, copying, printing, etc.
• Oversee Agency and Foundation insurance including completing applications, attending presentations and obtaining Assurance Letters and Certificates of Insurance as required for RFP, grants/contracts and special events.
• Complete and submit Charitable Acknowledgement Letters.
• Distribute annual audit reports in accordance with contractual requirements.
• Complete and file annual ACC reports for Casa de los Niños and the Foundation.
• Make Board of Director’s meeting notification calls.
• Distribute mail to employee mailboxes.
• Assist with writing grant/contract RFP narratives.
• Special projects as requested by the Executive Director, Human Resources Director and/or other Casa Directors. Must drive on behalf of Casa de los Niños.
• New hire training and usage assistance on all office equipment (computer, phone, copier, fax, etc.).
• Maintain agency organization charts & job description files.
• Maintain departmental office supplies. Prepare and submit monthly accounting copier usage report.
• Manage manual employment application filing systems.
• Provide in-house maintenance on office equipment (computer, phone, copier, printer, etc.) & place service calls if needed.
• Support off campus Administrative Assistants & Office Managers.
• Backup for Technical Support Specialist.
• Serve on Quality Oversight and Board Governance Committees and assist with establishing quality assurance initiatives and data tracking systems. Other various duties, consistent w/position as assigned.

RELATIONSHIPS:

• Reports to Director, Human Resources
• Works closely with the Executive Director, Department Directors, Human Resources/Support Services team and general Casa de los Niños staff.
• Is member of the Human Resources/Support Services Team
• Serve on Quality Oversight and Board Governance Committees

JOB IDENTIFICATION
JOB TITLE: Driver Assistant/Driver
DEPARTMENT: Thrift Store
WAGE CATEGORY: Non-Exempt
REPORT TO: Office Manager
WRITTEN BY: Maureen Johns
APPROVED BY:
DATE REVIEWED: January 2012

JOB SPECIFICATIONS:

JOB SUMMARY: The Driver Assistant position supports the operations of the Casa de los Niños Thrift Super Store by assisting the driver with donation pick-ups and purchase deliveries; sorts and prices donated merchandise; and assume the Driver’s duties during periods of absence.

JOB QUALIFICATIONS: The position requires excellent human relations and organizational skills; the ability to read and write in English; prioritize and complete multiple tasks and read and follow street directional maps. Must be capable of driving a 2 ton cargo type truck; able to lift/move extremely heavy items such as pianos with the aid of a piano or furniture dolly; ability to use lift gate on truck and hand trucks and able to lift a minimum of 100# using hand truck.  Must have the ability to properly secure and distribute donated merchandise; and be able to distinguish useable from non-useable donations. Must have a clean driving record, valid Arizona driver’s license and qualify for insurance coverage by the agency’s automobile insurance carrier.

ESSENTIAL DUTIES:
Assist the driver with donation pickups  and merchandise delivery
Assist driver with vehicle maintenance
Complete paperwork involved with above duties including tax receipts, pickup forms, files on vehicle repairs, etc.
Sort and price donated merchandise
Assume Driver’s duties as needed which  are included in this description.
Scheduling donation pickups/deliveries
Picking up donations/delivering  purchases when needed
Writing receipts
Truck Maintenance
Discern useable/un-useable donations
Able to move heavy furniture/appliances
Display professional, courteous demeanor
All other duties as requested
Must drive on behalf of Casa de los Niños.

SECONDARY DUTIES:
Attends monthly staff meetings

RELATIONSHIPS:
Reports to Office Manager
Represents Agency in the Community

AUTHORITY:
Access to Agency’s monetary and material goods
May make purchases for the Agency as approved

WORKING CONDITIONS: Works outside in hot desert sun; drives a truck for several hours per day; performs extremely heavy lifting and moving tasks. Must be able to move heavy furniture and pianos using appropriate moving equipment.

LEVEL OF SUPERVISION:
A moderate level of supervision,  receiving daily directions from the Driver.

From Susie Huhn,

Executive Director

A few days ago, Casa staff donned our Halloween costumes and brought goodies to the conference room to provide a Halloween adventure for the little ones currently staying at our Shelter. The joy on the children’s faces bloomed as they traveled from person to person with their tightly grasped Halloween goodie bags.

What struck me was the transformation of each child’s approach as they circled the room. Initially, some children were bold—others timid; some understood what was going on—others were unsure. Eventually the children, surrounded by a supportive and loving atmosphere, began to absorb the pure joy of receiving. As I looked into the children’s faces, I realized that, through these children, Casa de los Niños is playing a role in shaping our future society.

One can speculate until eternity about what each child may or may not take from their Casa de los Niños experience. The larger accomplishment, I think, is that Casa is able to provide the children with a safe, nurturing environment free from abuse and neglect during their stay with us and show them a kinder, more compassionate side of life. This accomplishment, coupled with our all-encompassing family support services (which address medical, therapeutic and daily living needs; provide resources and advocacy; and teach skills such as proper nutrition, parenting skills, effective co-parenting, et cetera) furnishes a foundation for building stronger, safer families.

It has been a tough 3 years for social service agencies and their staff trying to do more with less, and for families who are doing everything in their power to stay in their homes and keep their children safe. And for those valiant efforts we thank our community of staff, volunteers, donors, and families we serve. As we enter the traditional Holiday Season, we often get asked about our Wish List. While there are always practical items and cash donations that are needed to support our children and families, this year, our wish includes, that we all embrace and accept our role and responsibility in shaping our children’s futures.

Wishing you a wonderful Holiday Season.

JOB IDENTIFICATION

JOB TITLE: Primary Care Worker
DEPARTMENT: Family & Children Services
WAGE CATEGORY: Non-Exempt
REPORT TO: Child Guidance Specialist
WRITTEN BY: Primary Care Supervisor
APPROVED BY: Director of Family and Children’s Services
DATE REVIEWED: May 2010

JOB SPECIFICATIONS

JOB SUMMARY:

Casa de los Niños’ shelter programs are based upon a primary care model which requires working in small groups with low staff/child ratios to provide a substitute family life experience for the children in Shelter care. The Primary Care Worker ensures the safety, developmental, and nutritional needs of Casa’s children. Primary Care workers must possess the ability to work with children from age’s infant – up to 18years old.

QUALIFICATIONS: To fulfill the job requirements the person must:

 Have the ability and attitude to work and respond to the needs of a culturally diverse population.

 Have the ability to manage developmental needs and behaviors of children infants -18 years

 Have a high school diploma or GED

 Staff hired into full time positions must be 18 years old.

 Have the ability to lift and carry up to 50 lbs.

 Ability to remain awake, alert and engaged during work hours (sleeping during work hours is prohibited).

 Demonstrate good written and oral communication.

 Have a valid Arizona driver’s license (exceptions to this requirement are made infrequently).

 Practice a nurturing, mutually respectful, non punitive approach to discipline.

 Ability to document and navigate computer system program.

ESSENTIAL DUTIES:
Each Primary Care Worker must engage in developmentally appropriate child oriented activities as well as more general requirements.

Developmentally Appropriate Child Oriented Activities:

• Must Practice the “Nurtured Heart Approach” behavior management protocol.

 Facilitates established developmental curriculum for children infant – up to 18 years old.

 Assist children in meeting weekly goals by assuring tasks are completed

 Ensures the safety and protection of children.

 Models respectful, encouraging interactions with children, peers and supervisors at all times.

 Assists children in following consistent routines.

 Assists children in developing life skills which facilitate healthy growth and development

 As required, transporting children to off-campus outings and events in Casa vehicles.

 Mentors parents of children in the group as they are learning to perform activities of daily care with their child.

General institutional requirements include:

 Provides input regarding the emotional, social, physical, and cognitive growth of each child.

 Adheres to Casa policies and procedures.

 Attends team meetings, trainings and other non specified requirements.

 Follows the guidance and instruction of the Shift Manager and the Child Guidance Specialists.

 Continues to seek education/trainings in the field of child development and behavior management by attending conferences, seminars and in-service presentations (24 hours of annual training required).

 Plans for and includes the use of a Casa Volunteer staff in daily activities.

 Works cooperatively with other Casa staff. Demonstrates respectful, professional demeanor at all times.

 Documents all client related information into the computer and/or written form on a daily basis. (Specific information regarding the care, progress, and activities of children.)

 Works with therapists and other interventionists to strengthen skills of the children.

 Ability to maintain a calm and positive demeanor and the flexibility to adjust to changes in group numbers and ages.

 Combines or changes groups as necessary as directed by the shift manager.

 Works to teach and role model for parents invited to join the group

 Performs other duties consistent with position as assigned.

Standard of Performance

The employee must meet performance standards as determined by the evaluation form.

OTHER RELEVANT INFORMATION

Relationships:
The Primary Care Worker works directly with the children. They have close contact with the other Primary Care Workers, Shift Managers, Specialists, and medical staff. Primary Care Workers are also required to work closely with parents and foster parents. They also will have contact with therapists and other professionals who work with the children in the group.

Authority:
The Primary Care Worker can make any decision necessary to facilitate the child’s daily activities. Any questions regarding off campus activity or unusual incidents must be directed to the Shift Manager, or the Specialist supervising the age group.

Working Conditions:
Primary Care Workers are assigned to a specific number of children to accommodate Department of Economic Security licensing ratios for one of three time periods: either the 6am –2pm;2pm-10pm or 10-6 shift. This position requires frequent lifting of children. All Primary Care Workers have regular, close contact with the children and, as a result are at risk for being exposed to infectious diseases. The reduction of this risk requires the practice of Universal Precautions.

Level of Supervision:
This position requires a high level of supervision. The PCW reports directly to the Child Guidance Specialist. They will have regularly scheduled supervision meetings.

…it would be extremely difficult to provide over 52,000 diapers, 43,000 meals and 36,000 snacks for the children and volunteers at our Shelter this past year. And, that doesn’t include many other costs such as clothing, bedding, toys, transportation, utilities, staff and medical supplies! Imagine what it takes on a daily basis to keep our Shelter operational! Thanks to the support of our community, volunteers, and friends like you, Casa de los Niños was able to provide 351 children with over 11,400 nights of care last fiscal year.

Recent studies, including one just featured in the journal, Pediatrics, have deduced that a strong link exists between child neglect and abuse and economic hard times. In the counties studied, the number of cases of abusive head trauma increased sharply during recession years in children younger than 5 years. Of the total number of children who stayed in our Shelter last year, 61 were aged birth to 2 years and 193 were aged 2 to 6 years representing 72% of our overall population. It’s clear that the stress of raising a child, wage cuts, lost jobs, and fewer community safety net services can be a toxic blend in terms of child maltreatment.

Your continued support of Casa and its child- and family-centered programs is critical:

1. Contact your state and national legislators to let them know that you oppose continued cuts in safety net and behavioral health programs and proposed reductions of charitable giving tax breaks;
   
2. Donate new and gently used items, which provide our children and families with essential items, and those not immediately needed may be sold in our Thrift Store to generate proceeds for our programs;
   
3. Participate in our fund-raising events such as Casa’s 2011 car raffle, El Tour de Tucson for Casa, and Night for Children;
   
4. Make financial donations which are crucial in closing the funding gaps between our contractual reimbursements and actual operational costs.

There is no mystery in preventing child abuse—we know what works. It is more important than ever to act now.

JOB IDENTIFICATION

JOB TITLE: Family Support Specialist
PROGRAM: Behavioral Health
DEPARTMENT: Behavioral Health
FLSA CATEGORY: Non Exempt
REPORT TO: Team Lead
WRITTEN BY: Director Behavioral Health
APPROVED BY: Executive Director
DATE REVIEWED: June 2010

JOB SUMMARY:

The Family Support Specialist (FSS) is responsible for providing home-based intervention services, referral and coordination of activities that will assist members and their guardians in the attainment of service planning and treatment goals. The FSS engages members and their families in recovery oriented treatment activities and supports the Care Coordinator and other team members in the delivery of behavioral health services. The FSS will deliver services singly or as part of a team and maintain accurate and timely clinical service records, prepare and provide accurate reports; and submit data in an accurate and timely manner. Position requires variable schedules including evening and weekend hours.

AGENCY EXPECTATIONS:

• Adheres to agency Policies & Procedures

• Acts as a role model within and outside the Agency

• Maintains a positive and respectful manner with all contacts

• Communicates regularly with supervisor about department/group issues

• Demonstrates flexible and efficient time management skills and ability to prioritize workload

• Meets department productivity standards

QUALIFICATIONS:

• Must be 21 years of age (licensing requirement).

• Bachelor’s degree and six weeks of behavioral health work experience and able to pass a skills assessment preferred, or;

• An Associate’s Degree or HS Diploma may be considered with relevant behavioral health experience

• Behavioral health work experience may be paid, volunteer, or internship experience working with persons with a mental health diagnosis, emotional impairment, or at risk categories

• Possess a valid Arizona driver license and be insurable under the agency automobile policy.

• Must be computer literate with knowledge of Outlook and Microsoft Office programs (i.e. Word, Excel) and ability to learn electronic health record systems.

• Must be able to provide own transportation to and from clients homes and/or other relevant organizations/agencies

• Bilingual preferred.

REQUIRED COMPETENCIES:

• Demonstrates basic knowledge and application of human development and family life cycle in children and families.

• Knowledge of community resources.

• Must be organized and able to work in a diverse, multi-cultural environment.

• Effective written, oral and interpersonal communication skills.

• Must be organized with the ability to take direction, prioritize tasks, multi-task, and work independently.

• Must have ability to maintain confidentiality, and consistently exercise discretion and judgment.

RESPONSIBILITIES:

• Engages members and their families or legal guardians

• Through the coordination of the assigned Care Coordinator, provides individual, family and group services to children, youth and families.

• Provides positive, pro-active communication to other system partners related to care coordination needs.

• Attends and participates in team meetings.

• Participates in ongoing program planning and development.

• Maintains client records in accordance with regulatory, contractual and agency requirements.

• Provides complete documentation that accurately reflects services delivered in accordance with regulatory, contractual and agency requirements.

• Provides transportation for members for services related to their service plan.

• Performs other duties as assigned, which are consistent with the general responsibilities of the position.

ESSENTIAL DUTIES:

• Provides an array of support and rehabilitation covered services to members and families.

• Provides in-home and community-based services to support service planning.

• Interfaces with Child Protective Services, the courts and other partners regarding child well-being, family stability and case planning.

• Links families to community resources.

• Supports families in attaining goals related to service planning.

• Maintains clinical records in a timely manner following agency standards.

• Performs other duties as assigned which are consistent with the general responsibilities of the position.

• Must drive and/or transport clients on behalf of Casa de los Niños.

• Maintains timely progress notes that reflect movement towards client goals.

• Provides or arranges for transportation of clients to appointments as necessary.

• Must drive on behalf of the agency

OTHER REQUIREMENTS:

• Must qualify for Department of Public Safety fingerprint clearance.

• Must be able to meet training and agency compliance requirements for the position.
Mental Requirements:

• Ability to effectively communicate

• Ability to interact well with various levels of staff and with community partners and key stakeholders

• Ability to read, comprehend and interpret complex information and regulatory requirements

• Ability to learn automated electronic medical record system for record-keeping
Physical Requirements:

• Active environment with visits to homes, schools, and community-based agencies.

• Must be able to climb stairs and move throughout facility/home.

• Frequent to moderate physical effort (lift/carry up to 25 lbs.).

• Moderate reaching, bending, stooping, kneeling or crouching.

OTHER RELEVANT INFORMATION:

Working Conditions:
The working conditions of the FSS vary greatly, due to the nature of in-home work. Most of the time is spent traveling to and working in clients home. The FSS may be exposed to any environmental or situational hazards that may occur in homes. The remainder of the time is spent working in the office or in meetings at other agencies.

Level of Supervision:
The FSS has a moderate level of supervision while on the job. The FSS is alone when meeting clients in the community. There is a safety check-in with the Team Lead at the end of the workday. The FSS meets with the Team Lead once a week for formal supervision and case staffing, and consults with the Clinical Director as needed.

With the onset of a new fiscal year, Casa is a bustle of activity as we close out the old year and usher in the new. It’s easy to get bogged down with the pressure of looming year-end deadlines and upcoming budget balancing challenges. But then something happens—a small thing, with big impact—that energizes our continued dedication.

Like the couple about to have a son who recently attended one of our free parenting classes. They were moved enough to write, “Today was an amazing day for us because we attended your class. This makes us very confident that we can bring it into our home and raise our son in the most positive healthy environment.” How powerful that we can begin teaching parenting skills before the child is born! Over 800 parents participated in parent education classes this past fiscal year. Classes are now offered in both English and Spanish.

Or, this message from Walker Elementary School, “I hope with a little encouragement our parents will continue with their effort in supporting their children. It was a fabulous workshop!” How promising. Casa de los Niños has begun taking its parent education classes into schools to proactively teach parents effective parenting skills and techniques.

Or, the smile and relief on a parent’s face when Casa is able to provide them with diapers or formula donated by generous “Friends of Casa.” How heartwarming that, with your help, we are able to diffuse a potential abuse or neglect issue for a family.

Or, perusing Casa’s Facebook page and coming across entries such as: “I am a former Casa child. Casa has helped me in so many ways…for the better! A warm bed to sleep in, warm meals and most importantly warm hearts!” and “My beautiful daughter is a former Casa kid. She is the light of my life!” These comments exemplify the very core of Casa de los Niños.

And, the list goes on…

I, for one, am going to make a point to not only take note of, but to cherish the small things that really are so big. Please join me in celebrating our joint efforts to make the world a safer place for children.

Executive Director

Summer is pretty much here, but there is no such thing as “summer vacation” at Casa de los Niños. In some ways, it is our busiest time of year.  

At our shelter, activities are planned for the children throughout the day … every day … since the kids aren’t going to school.  

The pace also quickens for those Casa programs working with families. Many of the children will be home this summer. Their parents will need our support all the more.

Summers are hectic for our managers, too. As is usually the case, the Summer of 2011 finds several of our major programs waiting for word on possible state budget cuts. Even our contingency plans have contingency plans!

We are also launching a new In-Home Services program. We will be sending staff members into Pima County homes to help families strengthen their parenting skills. In many cases, these are families being monitored by Child Protective Services. CPS has decided to keep the family intact while parents address certain challenges in the home.

We are expanding our Family Visitation program and moving the team to Project Yes headquarters south of 22^nd Street. We will be adding staff members in both our Nurse Family Partnership and Raising Healthy Kids programs.

Hopefully at some point we will also take a minute to feel good about another very good year at Casa de los Niños. During the 2010-11 fiscal year, we touched the lives of 4,000 children. We helped dozens of families avoid situations that might otherwise have led to child abuse. We made a difference, and we couldn’t have done it without you … our friends and neighbors in Tucson.

Our donors and volunteers are critical to the work we do. You are a critical part of the Casa de los Niños family, and we can’t thank you enough. Have a great summer!