JOB TITLE: Family Visitation Services Facilitator
DEPARTMENT: Community Education & Family Support
WAGE CATEGORY: Non-Exempt
REPORT TO: Director of Community Education & Family Support
WRITTEN BY: Joanne Karolzak, Department Director
APPROVED BY: Susie Huhn, Executive Director
DATE REVIEWED: September 2007

JOB SPECIFICATIONS

JOB SUMMARY: The visit facilitator will provide supervision facilitation and parenting skills training with non-custodial parents or family members and their children currently in the custody of Child Protective Services according to the specifications provided by the CPS Case Manager. Provide written documentation after each visit directly into the CHILDS system and maintain a confidential case file including written referrals, visitation agreements and other documentation. May be required to transport clients.

QUALIFICATIONS: Must be at least 21 years old, possess a Bachelors degree or high school diploma or GED with extensive experience in child development, parent education, family systems theory and child welfare, complete at least 6 hours of specialized training prior to providing services and an additional 6 hours annually thereafter including training on use of the CHILDS database. Must have experience in providing family centered support services. Must have a valid Arizona driver’s license and meet coverage qualifications of the Casa de los Niños automobile insurance provider.

ESSENTIAL DUTIES
* Ability and attitude to work and respond to the needs of a culturally diverse population.
* Maintains confidentiality.
* Prepares fully for each assigned case.
* Maintains safety of clients, staff and agency.
* Adheres to Casa policies and procedures as well as contractual requirements.
* Reliable, punctual and consistent in attendance.
* De-escalation of inappropriate behaviors of clients
* Attends regular staff meetings.
* Follows guidance from the Department Director.
* Accurately documents as required.
* Flexible and adaptable and open to new ideas.
* Ability to provide and accept criticism.
* Displays initiative.
* Anticipates problems, works well under pressure, has good judgment.
* Respectful, encouraging interaction with clients.
* Testifies in court as necessary.
* Prepares and submits reports in a timely manner.
* Any other duties or tasks as assigned.
* Must drive and/or transport clients on behalf of Casa de los Niños.

OTHER RELEVANT INFORMATION

Relationships:
* Reports to Director of Community Education & Family Support
* Working relationship with the client families
* Working relationship with CPS Case Managers

Authority:
* Access to confidential client information

Working Conditions:
* Supervised visits will occur on site at Casa de los Niños

Level of Supervision:
* Moderate